Terms of service

Effective Date: 10 April 2026

Welcome to SundaryHom.com. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. General Information

  • Store Name: SundaryHom
  • Website: sundaryhom.com
  • Business Type: Home & Electronics
  • GST Number: 19AIDPB8127E1ZJ
  • Email: sundaryhom@gmail.com
  • Phone: 8617289035
  • Address: 2036, East National Park, P.O.: Naihati, P.S: Naihati, Dist: North 24 Parganas, West Bengal – 743165, India

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.
  • You have the legal capacity to enter into binding contracts.
  • You will provide accurate and complete information when required.

3. Use of Website

You agree to use our website only for lawful purposes. You must not:

  • Use the site for fraudulent activities
  • Attempt to hack, disrupt, or damage the website
  • Upload viruses or malicious code
  • Violate any applicable laws or regulations

We reserve the right to terminate your access if misuse is detected.

4. Products & Services

SundaryHom offers a wide range of home and electronic products. We strive to ensure:

  • Accurate product descriptions
  • High-quality images
  • Correct pricing information

However, we do not guarantee that:

  • Product descriptions are completely error-free
  • Colors shown on your device match actual product colors
  • All products will always be available

We reserve the right to modify or discontinue products at any time without notice.

5. Pricing & Payments

  • All prices are listed in Indian Rupees (INR)
  • Prices are subject to change without prior notice
  • We accept multiple payment methods including:
    • Credit/Debit Cards
    • UPI
    • Net Banking
    • Cash on Delivery (if available)

In case of pricing errors:

  • We reserve the right to cancel orders
  • You will be notified and refunded if payment was made

6. Order Acceptance & Cancellation

Once you place an order:

  • You will receive a confirmation email/SMS
  • This does not guarantee order acceptance

We reserve the right to:

  • Cancel orders due to stock unavailability
  • Cancel suspicious or fraudulent orders
  • Refuse service to anyone at our discretion

You may cancel your order before it is shipped by contacting us.

7. Shipping & Delivery

We aim to deliver your orders in a timely manner.

  • Delivery timelines vary based on location
  • Delays may occur due to unforeseen circumstances such as:
    • Weather conditions
    • Logistics issues
    • Government restrictions

We are not liable for delays beyond our control.

8. Returns & Refunds

Our return and refund policy includes:

  • Returns are accepted within a limited period (as per policy)
  • Products must be unused and in original packaging
  • Certain items may not be eligible for return

Refunds:

  • Processed after product inspection
  • Credited to original payment method
  • May take 5–10 business days

9. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Text
  • Graphics

is the property of SundaryHom and protected by intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Distribute

without written permission.

10. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality
  • You are responsible for all activities under your account

We reserve the right to:

  • Suspend or terminate accounts
  • Remove inaccurate or misleading information

11. Limitation of Liability

SundaryHom shall not be liable for:

  • Indirect or incidental damages
  • Loss of data or profits
  • Issues caused by third-party services

Our total liability is limited to the amount paid for the product.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Their content
  • Privacy policies
  • Practices

Access them at your own risk.

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

We collect and use your data to:

  • Process orders
  • Improve services
  • Communicate updates

We ensure reasonable protection of your personal data.

14. Prohibited Activities

You are strictly prohibited from:

  • Using the site for illegal purposes
  • Impersonating others
  • Posting harmful or offensive content
  • Attempting unauthorized access

Violation may result in legal action.

15. Indemnification

You agree to indemnify and hold harmless SundaryHom from:

  • Claims
  • Damages
  • Legal fees

arising from your violation of these Terms.

16. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in West Bengal.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time.

  • Changes will be posted on this page
  • Continued use of the website means acceptance of updated Terms

18. Force Majeure

We are not liable for failure to perform obligations due to:

  • Natural disasters
  • War
  • Government actions
  • Pandemic situations

19. Electronic Communication

By using our website, you agree to receive:

  • Emails
  • Notifications
  • SMS updates

These communications are part of your interaction with us.

20. Contact Information

For any questions regarding these Terms, contact us:

  • Email: sundaryhom@gmail.com
  • Phone: 8617289035
  • Address: 2036, East National Park, Naihati, North 24 Parganas, West Bengal – 743165

21. Entire Agreement

These Terms constitute the entire agreement between you and SundaryHom regarding the use of our website.

22. Severability

If any provision of these Terms is found invalid:

  • Remaining provisions will still apply

23. Waiver

Failure to enforce any right or provision shall not be considered a waiver.

24. Customer Responsibility

Customers are responsible for:

  • Providing accurate shipping details
  • Being available to receive orders
  • Checking product details before purchase

25. Product Usage Disclaimer

Products sold on SundaryHom:

  • Must be used as per instructions
  • Should not be misused

We are not responsible for damages caused by improper usage.

Conclusion

By using SundaryHom.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.