Privacy policy

At Sundaryhom.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Introduction

Welcome to Sundaryhom.com, your trusted destination for Home & Electronics products. We value your trust and strive to maintain the highest standards in protecting your personal information. This Privacy Policy explains how we collect and process your data in compliance with applicable laws and regulations in India.

2. Information We Collect

We collect different types of information to provide and improve our services:

a) Personal Information

When you place an order or register on our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Details (processed securely via payment gateways)

b) Non-Personal Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Pages visited and browsing behavior

c) Cookies and Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Store preferences
  • Analyze website traffic

You can choose to disable cookies through your browser settings.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders
  • To communicate order updates and customer support
  • To improve website functionality and user experience
  • To send promotional emails and offers (only with your consent)
  • To prevent fraud and ensure security
  • To comply with legal obligations

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

a) Service Providers

  • Payment gateways
  • Delivery partners
  • IT and website support services

b) Legal Authorities

We may disclose your information if required by law or to protect our rights.

5. Data Security

We take appropriate security measures to protect your data:

  • SSL encryption technology
  • Secure payment gateways
  • Restricted access to personal data
  • Regular monitoring for vulnerabilities

Despite our efforts, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill orders
  • To comply with legal obligations
  • For dispute resolution

After that, your data is securely deleted.

7. Your Rights

As a user, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise your rights, contact us at sundaryhom@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.

9. Children's Privacy

Sundaryhom.com does not knowingly collect data from children under 18 years of age. If we discover such data, we will take immediate steps to delete it.

10. Payment Information

We do not store your payment details such as credit/debit card numbers. All transactions are processed securely through trusted payment gateways that comply with industry standards.

11. Cookies Policy

Cookies help us improve your browsing experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand user behavior
  • Marketing Cookies: Used for promotional purposes

You can disable cookies, but some features may not work properly.

12. Email Communication

We may send you emails regarding:

  • Order confirmations
  • Shipping updates
  • Promotional offers

You can unsubscribe at any time using the link in the email.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically.

14. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

Business Name: Sundaryhom.com
Email: sundaryhom@gmail.com
Phone: 8617289035
Address:
2036, East National Park
P.O.: Naihati, P.S.: Naihati
District: North 24 Parganas
West Bengal, India
Pin Code: 743165

15. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

16. Information Accuracy

We strive to keep your information accurate and up to date. You are responsible for providing correct details while placing orders or creating an account.

17. Fraud Prevention

We actively monitor transactions to prevent fraud and unauthorized access. Suspicious activities may lead to order cancellation or account suspension.

18. Data Transfers

Your information may be stored and processed in locations outside your state or country. By using our website, you consent to such transfers.

19. Grievance Officer

In accordance with applicable laws, you may contact our Grievance Officer:

Email: sundaryhom@gmail.com
Phone: 8617289035

We aim to resolve complaints within a reasonable timeframe.

20. Policy Acceptance

Your continued use of our website signifies your acceptance of this Privacy Policy. If you do not agree, please discontinue use of our services.

Conclusion

At Sundaryhom.com, your privacy is our priority. We are dedicated to safeguarding your personal data and maintaining transparency in how we use it. By shopping with us, you can trust that your information is handled with care and security.